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Your Privacy Is Our Responsibility: By using the Kalakar 88 platform, you agree to this Privacy Policy. This is a legally binding document — please read it carefully.
1
Introduction
Kalakar 88 has earned the trust of members across Bangladesh — and a cornerstone of that trust is our commitment to data protection. This Privacy Policy explains what information Kalakar 88 collects, why we collect it, and how we keep it secure.
This policy applies to Kalakar 88's website, mobile app, and all digital services. Whether you are creating an account, playing games, making a deposit, or contacting our support team — this policy applies in every case.
In simple terms: Your data belongs to you. We keep it safe, use it only when necessary, and never share it with unauthorized parties.
This policy is aligned with Bangladesh's prevailing digital data protection guidelines and the core principles of the international GDPR framework.
2
What Data Is Collected
Kalakar 88 collects several types of information in order to provide its services. Full details are outlined below:
| Data Type |
Example |
Purpose |
| Identity Information |
Name, date of birth, NID number |
Mandatory |
| Contact Information |
Mobile number, email |
Mandatory |
| Financial Information |
BKash/Nagad number, transaction history |
Mandatory |
| Device Information |
IP address, browser type, OS |
Automatic |
| Gaming History |
Bet history, win/loss records |
Automatic |
| Communication Records |
Chat logs, support tickets |
Where Applicable |
What We Do Not Collect: Kalakar 88 never collects your bank account password, mobile banking PIN, or card number. If anyone asks you for this information, it is an attempt at fraud — please contact us immediately.
3
How Data Is Collected
Kalakar 88 collects information through several methods. You should have a clear understanding of each one.
1
Directly Provided
Information you provide directly during registration, KYC verification, payment processing, or support chat.
2
Automatic Collection
Device and browsing information collected automatically from cookies, log files, and web beacons while you use the platform.
3
Gaming Activity
Your bets, game results, bonus usage, and transaction records are stored automatically.
4
Verification Third Parties
Data may be verified through licensed identity verification services for KYC purposes.
4
Purpose of Data Use
Kalakar 88 uses your data only for specific, transparent purposes. We never use data beyond what is necessary.
- Account Management: Registration, login, KYC verification, and identity confirmation.
- Payment Processing: Processing deposits, sending withdrawals, and verifying transactions.
- Customer Support: Resolving issues, handling complaints, and answering your questions.
- Security & Fraud Prevention: Detection and prevention of suspicious activity.
- Legal Obligations: Compliance with regulatory requirements and assistance with legal investigations.
- Service Improvement: Analyzing user experience and improving the platform.
- Promotional Communications: Keeping you informed about offers and promotions, with your consent.
Important: If you no longer wish to receive promotional messages, unsubscribe at any time or contact support — your core service will not be affected.
5
Data Sharing Policy
Kalakar 88 does not sell your personal information. However, in certain circumstances, data may be shared with trusted third parties.
Who we share with and why:
- Payment Providers: bKash, Nagad, Rocket — used solely for processing transactions.
- KYC Verification Services: Licensed service providers for identity verification.
- Game Providers: Limited data required solely to ensure fair gameplay.
- Law Enforcement: Where required by court order or legal obligation.
- Security Partners: Organizations that assist in preventing fraud and cyber attacks.
Our Commitment: All third parties with whom data is shared are contractually required to uphold the same privacy standards. Your data will only ever be used for its intended purpose.
6
Cookies & Tracking Technologies
Kalakar 88 uses cookies and similar technologies to improve platform performance and personalize your experience.
Cookie Type:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preference, theme settings, and other preferences.
- Analytics Cookies: Understanding which parts of the platform are used most.
- Security cookies: For fraud detection and account security.
You can disable non-essential cookies in your browser settings, though some platform features may not function properly as a result.
Please Note: We never use third-party advertising cookies or track you across other websites.
7
Data Retention Period
Kalakar 88 does not hold your data any longer than necessary. Each category of information has a defined retention period.
- Active account: All data is retained for as long as your account remains active.
- Closed account: 5 years after account closure (as required by law).
- Financial Transaction Records: 7 years (as required by regulatory guidelines).
- Support Contact: 2 years or until the dispute is resolved.
- Marketing Information: Deleted immediately upon opt-out.
Upon Expiry: Once the defined retention period has passed, your data is securely deleted or anonymised in a way that makes identification impossible.
8
Your Rights
As a Kalakar 88 member, you have a number of important rights regarding your personal data.
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Right to Know
You may request to know what information we hold about you.
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Right to Rectification
You may request corrections to any inaccurate or incomplete information.
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Right to Erasure
You can request deletion of your data beyond what is required by law.
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Portability
The right to receive your personal data in a downloadable format.
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Right to Restrict Processing
You can request that we stop using your data for specific purposes.
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Opt-Out
You may opt out of marketing communications at any time.
To Exercise Your Rights: Email us at support@kalakar88.app or reach us via live chat. We will respond within 30 days.
9
Minor's Privacy
Kalakar 88 strictly prohibits minors from using the platform. We do not knowingly collect data from anyone under the age of 18.
If we become aware that a minor is using our services, their account will be immediately closed and all collected data will be deleted.
To parents and guardians: If your minor child has accessed this platform — whether by mistake or without your knowledge — please notify us immediately. We will close the account and delete all associated data.
10
Policy Changes & Updates
Kalakar 88 updates this Privacy Policy periodically — keeping pace with legal changes, technological developments, and updates to our services.
If there are significant changes, we will:
- We will send a notification to your registered email or by SMS.
- We will display a notice when you access the app or website.
- We will update the "Last Updated" date at the top of this page.
Continued use of the platform after a policy update constitutes acceptance of the revised terms. We recommend checking this page regularly.
Current version: This Privacy Policy was last updated on 1 June 2026. The next review is scheduled for December 2026.
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Privacy Contact: For any questions, complaints, or rights requests, please email us support@kalakar88.app. Our data protection team is available to respond in Bengali.